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COMMON QUESTIONS
Frequently Asked Questions
Find answers to common questions about tour reservations, payment methods, car rentals, and services.
Q. How do I book a tour package on the website?
Simply choose your desired package, select your date, and fill out the booking form. Upon clicking "Send to WhatsApp", you will connect directly with our team for fast reservation & payment confirmation.
Q. Are the prices inclusive of a driver and fuel?
Yes, all of our private tours and car rentals include a clean air-conditioned vehicle, fuel, and a friendly professional English-speaking driver.
Q. Can I customize my tour itinerary?
Absolutely! We are highly flexible and understand that every guest has their own favorite spots. You can discuss custom itineraries directly with our admin team on WhatsApp.
Q. What payment methods do you support?
Currently, all reservations and payment confirmations are handled directly and quickly via our official WhatsApp (+62 817-9866-668). Our team will provide secure and transparent payment details (Bank Transfer / Cash upon arrival in Bali).
Q. What is the cancellation policy?
Free cancellation or rescheduling is allowed up to 24 hours prior to your scheduled pickup time. Simply contact our team via official WhatsApp (+62 817-9866-668) for fast assistance.
Q. How can we contact your customer service team?
You can contact us anytime via the floating contact widget at the bottom right of the website (WhatsApp, Facebook, Instagram, Email) or send an email directly to royalcakrabalitour@gmail.com.